Effective Date: June 5, 2026

Last Updated: June 5, 2026

This Privacy Policy describes how SnipSnout (“we,” “our,” or “us”) collects, uses, stores, and discloses your information when you visit our website www.snipsnout.com or book our pet grooming services.

By accessing our website or utilizing our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide seamless pet grooming services and process your appointments, we collect the following types of information:

• Personal Identifiers: Name, email address, phone number, and physical billing/home address (for mobile grooming or communication).

• Pet Details: Pet’s name, breed, age, medical history, vaccination records, behavioral traits, and specific grooming preferences.

• Transaction & Payment Data: When you make a payment on our site, transactional data related to your purchase is processed.

• Technical Data: IP addresses, browser types, cookies, and usage tracking data regarding how you interact with our website.

 

2. How We Use Your Information

We use the collected data for specific, lawful purposes including:

• Scheduling, managing, and executing your pet grooming appointments.

• Communicating with you regarding appointment reminders, service updates, and operational queries.

• Processing financial transactions securely.

• Complying with statutory obligations, preventing fraudulent activities, and ensuring website security.

 

3. Payment Processing and Security (Razorpay Compliance)

Your payment security is our top priority.

• Third-Party Processor: All online payments made on our website are processed through Razorpay (Razorpay Payments Private Limited).

• Data Handling: We do not capture, store, or view your sensitive financial credentials (such as credit/debit card numbers, CVVs, net banking passwords, or UPI PINs) on our internal servers.

• Encryption Standards: All payment details are entered directly into Razorpay’s secure, payment-gateway interface. Razorpay adheres to the Payment Card Industry Data Security Standard (PCI-DSS) and utilizes industry-standard Transport Layer Security (TLS 1.2 or higher) encryption protocols to ensure your transaction data is completely secure.

For more details on how your payment data is handled, please review the Razorpay Privacy Policy.

 

4. Sharing of Information

We value your trust and do not sell, rent, or trade your personal data to third parties. We only share data with third parties in the following limited scenarios:

• Service Providers: With trusted platforms like Razorpay to facilitate smooth payment collection.

• Legal & Regulatory Authorities: If required to do so by applicable laws, court orders, or requests from law enforcement agencies to protect our legal rights or prevent fraud.

 

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking identifiers to analyze web traffic, enhance your browsing experience, and remember your booking preferences. You can configure your browser to reject cookies, though doing so might limit your ability to use certain features of our appointment system.